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Business Excellence Manager - KAS Services

Apply now Job no: 502647
Work type: Permanent Full-time
Location: VIC Metro
Categories: Business Development & Strategy

At Kmart, we are where families come first for the lowest prices on everyday items and our vision is to make everyday living brighter for all our customers, every time and everywhere they shop with us. 

As Australia’s brightest retail star, we have experienced great success in recent times but for Kmart this is just the beginning of our exciting journey ahead! We have big plans in place to ensure we deliver our vision and significantly expand our business. With more new stores opening across Australia and New Zealand, the growth of our online business and expansion into new markets, we are on a mission to improve the Kmart shopping experience for all our customers, who are at the heart of everything we do. There has never been a more irresistible time to join Kmart!  

Growth at KAS Services (KASS) has been exponential since our Technology Centre in Bangalore was established in early 2018 and we have multiple brands of Kmart Group reaching out to tap into the talent landscape. We now have a critical central point-of-contact role available to facilitate and coordinate business transformation and projects between the brands (KASS and Kmart Group retail brands in Australia).

Based at Kmart National Office in Mulgrave and reporting to the Director, Kas Services in Bangalore, the role of the Business Excellence Manager will focus on building the Group Business readiness capabilities, paving the way for identifying and expanding capabilities in KAS Services and integrating them with teams in Australia. Key responsibilities and deliverables include but not limited to the following:

  • identify and implement solutions to support the group’s future state in leading improvements in productivity, to increase capacity to deliver new capabilities
  • Working with executives and senior stakeholders, influence the wider business and playing a key role in navigating identified change, drive and implement strategic initiatives that deliver results
  • Integrate and support change management at the organizational level, building activities and strategies into project delivery plan
  • Play an integral part of supporting Kmart Group strategy by supporting functions with building incremental capabilities and optimisation cost 
  • Drive compliance with law/internal controls/policies across projects and BAU both at Bangalore and Melbourne
  • Identify risk early and corresponding mitigation plan in partnership with business leaders
  • Lead the business transformation strategic delivery including regular reporting, risk monitoring and establishment of governance structure
  • Ensure best practice processes and procedures are followed for successful delivery and stakeholder engagement across multiple brand functions
  • Please note that international travel to Asia on a quarterly basis (approx.) will be a requirement of this role

To meet the challenges of this role you will ideally be able to meet the following criteria

  • Tertiary qualifications in Business or Finance combined with formal qualifications in Change Management (desirable)
  • Demonstrated experience in leading complex change management combined with project management experience
  • High level organisational and planning skills across country boundaries
  • Demonstrated ability to effect and manage diverse and multi-disciplinary teams
  • Exposure to and understanding of the international business environment
  • Demonstrated ability to communicate and influence across all levels of business
  • Strong commercial acumen based on well-developed analytical skills
  • Acute business acumen and understanding of organisational issues
  • Working with different departments within the business is a requirement of this role so strong communication skills will be essential

You will benefit from being considered a key player in the overall growth strategy of Kmart Group as well as have front-line involvement with one of the most dynamic and fastest growing areas of the business. Our values – Think Customer, Take Care, Live Integrity, Grow Together and Reach Higher will resonate with you closely and you’ll enjoy being part of a growing, iconic Australian business that has a fantastic culture that is non-hierarchical, diverse and inclusive. Your work environment will be highly collaborative, fast-paced and progressive, with no two days the same!

You will be afforded autonomy and accountability in your role and have access to development opportunities across both Kmart and the Wesfarmers Group, exceptional remuneration, inclusion in company bonus scheme & access to Wesfarmers share plan and benefits program including a discount card for Kmart, Coles, Target and Officeworks.

At Kmart we aim to ensure our teams reflect the diversity of the communities in which we operate.

Candidates interested in this position should apply directly to this advertisement as we are not accepting applications from recruitment agencies.


Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time

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