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Online Trading & Merchandise Manager

Apply now Job no: 502412
Work type: Permanent Full-time
Location: VIC Metro
Categories: Digital / eCommerce

At Kmart, we are where families come first for the lowest prices on everyday items. Our vision is to make everyday living brighter for all our customers, every time and everywhere they shop with us. 

As Australia’s brightest retail star, we have experienced great success in recent times but for Kmart this is just the beginning of our exciting journey ahead! We have big plans to deliver our vision and expand our business. With more new stores opening across Australia and New Zealand, the growth of our online business and expansion into new markets, we are on a mission to improve the Kmart shopping experience for all our customers, who are at the heart of everything we do. There has never been a more irresistible time to join Kmart!  

Reporting in to the Head of Online, the role of Online Trading & Merchandise Manager is a pivotal role and key author of the overall Kmart growth strategy. Managing a team made up of Online Category Managers and Online Merchandisers and providing direction to dedicated Inventory Planners, with substantial third-party support, this role will position you as the thought leader and key owner of an ambitious sales and customer growth strategy. Other key responsibilities in this role will include;

  • Define customer-centric sales and customer growth strategies using customer insights and data to identify key growth opportunities & blockers at a macro level
  • Lead a team of 9 full-time team members and a further 25 third-party specialists to deliver exceptional commercial and customer outcomes
  • Build exceptionally strong influencing relationships with the Kmart Leadership Team, Merchandise and Marketing teams
  • Be a member of the Kmart Online Leadership Team
  • Create and deliver successful category plans
  • In collaboration with Marketing, build and deliver an overarching online marketing strategy
  • Deliver outstanding product content at full range coverage
  • Collaborate with the Online Customer Experience team to define and evolve the Kmart online shopping experience
  • Ensure products can be found easily, through on-site search optimisation; search engine optimisation; and continuous improvement to navigational structure
  • Build strong influence relationships with senior stakeholders across all levels of the business
  • Ensure Kmart’s online practices meet all legal and compliance requirements

To be successful in securing this great opportunity, you will ideally possess the following skills and experience;

  • Formal qualifications in Marketing, Commerce or similar business-related degree
  • Extensive comparable experience in retail, preferably digital/ecommerce leading a team of Online Category Managers/Buyers/Merchandisers
  • Strong track record of delivering outstanding customer, commercial and financial results
  • Previous leadership experience in a General Management capacity, i.e. experience leading teams across multiple domains
  • Experience developing and executing commercial strategies, especially customer acquisition & retention
  • Proven ability to create a high-performing, customer-centric culture
  • Those with prior discount retail experience strongly preferred, (those with exp. in an EDLP environment will be considered highly favourable)
  • Exceptional collaboration, influencing and communication skills (both written and verbal)
  • Demonstrate a strong ability to interpret and act on market trends to deliver exceptional commercial results

You will benefit from joining an amazing business and a dynamic team who are all committed to the success of Kmart and providing our customers with a great shopping experience. Our values – Think Customer, Take Care, Live Integrity, Grow Together and Reach Higher will resonate with you deeply and you’ll enjoy being part of a growing, iconic Australian business that has a fantastic culture that is non-hierarchical, diverse and inclusive. Your work environment will be highly collaborative, fast-paced and progressive, with no two days the same!

You will be afforded autonomy and accountability in your role and have access to development opportunities across both Kmart and the Wesfarmers Group, excellent remuneration, inclusion in company bonus scheme & access to Wesfarmers share plan (both for eligible team members), free parking and benefits program including a discount card for Kmart, Coles, Target and Officeworks.

At Kmart we aim to ensure our teams reflect the diversity of the communities in which we operate.

Candidates interested in this position should apply directly to this advertisement as we are not accepting applications from recruitment agencies.

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Advertised: AUS Eastern Daylight Time
Applications close:

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