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Online Category Manager - General Merchadise

Apply now Job no: 502271
Work type: Permanent Full-time
Location: VIC Metro
Categories: Merchandise - Buyer, Digital / eCommerce

At Kmart, we are where families come first for the lowest prices on everyday items and our vision is to make everyday living brighter for all our customers, every time and everywhere they shop with us. 

As Australia’s brightest retail star, we have experienced great success in recent times but for Kmart this is just the beginning of our exciting journey ahead! We have big plans in place to ensure we deliver our vision and significantly expand our business. With more new stores opening across Australia and New Zealand, the growth of our online business and expansion into new markets, we are on a mission to improve the Kmart shopping experience for all our customers, who are at the heart of everything we do. There has never been a more irresistible time to join Kmart!  

Our online business continues to deliver outstanding results and we are now seeking an experienced category manager to join our online category team to drive online presence and sales for the General Merchandise categories. This role will allow you to become a key contributor to further enhancing the experience we offer our online customers and will be responsible for the following;

  • Set the overall strategic direction for your categories online sales and customer experience
  • Define content and activity plan for your categories as well as analyse and report on insights and learnings
  • Monitor and analyse category performance and user experience and use insights to continually improve decisions
  • Oversee the brief, production, and maintenance all digital content for your category: home pages, landing pages and other content
  • Work on key campaigns with internal stakeholders, including Online, UX/Design, Marketing and Merchandise teams
  • Develop sound demand forecasts, based on historical data and business strategies and plans

To be successful in securing this role, you will ideally possess the following skills and experience;

  • Formal qualifications in Marketing, Commerce or similar business-related degree
  • Prior experience working as a buyer/category manager in retail, ecommerce or related field (those with experience in the general merchandise category will be considered highly favourable)
  • Experience working within an early-stage/low-maturity environment focused on continuous improvement and growth
  • Results-oriented and outcome-focused: accustomed to delivering against hard commercial targets/metrics demonstrated through your solid financial, numerical and analytical skills
  • Experience working within a digital/ecommerce environment
  • Strong understanding of UX principles as well as comfortable using web analytics tools (eg Google Analytics) to derive customer insights
  • Familiar with online conversion optimisation principles
  • Exceptional collaboration, influencing and communication skills (written/verbal)
  • Ability to interpret and act on market trends

You will benefit from joining an amazing business and a dynamic team who are all committed to the success of Kmart and providing our customers with a great shopping experience. Our values – Think Customer, Take Care, Live Integrity, Grow Together and Reach Higher will resonate with you deeply and you’ll enjoy being part of a growing, iconic Australian business that has a fantastic culture that is non-hierarchical, diverse and inclusive. Your work environment will be highly collaborative, fast-paced and progressive, with no two days the same!

You will be afforded autonomy and accountability in your role and have access to development opportunities across both Kmart and the Wesfarmers Group, excellent remuneration, inclusion in company bonus scheme & access to Wesfarmers share plan (both for eligible team members), free parking and benefits program including a discount card for Kmart, Coles, Target and Officeworks.

At Kmart we aim to ensure our teams reflect the diversity of the communities in which we operate.

Candidates interested in this position should apply directly to this advertisement as we are not accepting applications from recruitment agencies.

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Advertised: AUS Eastern Daylight Time
Applications close:

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